Who we are
Just Tech Services LLC ("Just Tech Services," "we," "us") helps businesses set up and run their technology, including websites, hosting, custom apps, text messaging, website chat, booking calendars, review management, social media planning, listing videos and event ticketing. This policy explains what information we collect through our website, forms, text messages and services, how we use it, and the choices you have.
Information we collect
Information you give us
When you request a quote, demo or free tech audit, chat with us, book a time or become a client, you may give us your name, email address, phone number, business name, website address, and details about what you need.
Information collected automatically
When you visit our website, we and our service providers may collect basic technical information such as your browser type, device, pages visited and general location, using cookies and similar tools.
Information we handle for our clients
When we run a service for a client business, such as missed-call text back, website chat, booking or review requests, we handle information about that business's own customers on the client's behalf and according to the client's instructions. Questions about that information are best directed to the business you contacted.
Payment information
Payments are processed by third-party payment processors. We do not store full card numbers on our systems.
How we use information
We use information to:
- Respond to your requests, send quotes, and schedule demos and audits
- Provide, maintain and support the services you sign up for
- Send confirmations, reminders, account notices and support messages
- Send marketing messages, only where you have agreed to receive them
- Improve our website and services, and keep them secure
- Meet legal obligations
Text messages (SMS)
If you give us your mobile number and check a text message consent box, you agree to receive text messages from Just Tech Services LLC. Service messages may include replies to your request, appointment confirmations and reminders. If you separately agree to marketing messages, we may also send occasional tips and offers. Consent to receive text messages is never a condition of buying anything or submitting a form.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or reply HELP for help. You can also contact us at [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent or share your mobile phone number or your text message opt-in data and consent with anyone for their marketing. We share mobile information only with the service providers that deliver our text messages, such as our messaging platform and phone carriers, and only so those messages can be sent.
See the text messaging terms for full program details.
How long we keep information
We keep information for as long as we need it to respond to you, provide our services, meet legal, tax and accounting requirements, and resolve disputes. When we no longer need it, we delete it or make it anonymous.
How we protect information
We use reasonable safeguards, such as access controls and reputable service providers, to protect your information. No method of storing or sending information online is completely secure, so we cannot guarantee absolute security.
Your choices and rights
- Text messages: reply STOP to any message to opt out.
- Emails: use the unsubscribe link in any marketing email.
- Access, correction and deletion: email [email protected] to ask for a copy of your information, or to correct or delete it. We may need to confirm your identity first.
Depending on where you live, you may have additional privacy rights under state law. We will honor requests as required by the laws that apply to us.
Children's privacy
Our website and services are meant for businesses and adults. We do not knowingly collect personal information from children under 13. Our text messaging program is only for people 18 and older.
Links to other websites
Our website may link to other sites, such as client websites, booking pages or social media. Their privacy practices are their own, so please review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes will be highlighted on our website.
Contact us
Questions about this policy or your information? Reach us here:
Just Tech Services LLC
Email: [email protected]